Contact the CAS Customer Center when you have questions or need additional information about STN, SciFinder, or other CAS products and services.
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Hours: |
8 a.m. - 8 p.m. Eastern Time (Monday - Friday) |
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Phone: |
1-800-753-4227 (North America)
Option 2: General information or account-related questions Option 3: Assistance with search strategies, database content, or using a product Option 4: Technical assistance with software setup, installation, and configuration
+1 614-447-3700 (outside North America) |
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Fax: |
1-614-447-3751 |
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E-mail: |
help@cas.org |
| Internet: |
www.cas.org |
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Mailing Address: (general correspondence) CAS P.O. Box 3012 Columbus, OH 43210-0012 U.S.A. CAS Customer Center vCard |
(overnight packages) CAS 2540 Olentangy River Road Columbus, OH 43202 U.S.A.
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In Europe: Contact FIZ-Karlsruhe
(STN questions only. SciFinder enquiries should be sent to CAS)
In Japan:
Contact JAICI (Japan Association for International Chemical Information)
CAS Customer Center requests
Other CAS services
Updated 4/27/2012 1:51:59 PM